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Privacy Statement

Pioneer South Africa is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Pioneer South Africa Web site and governs data collection and usage. By using the Pioneer South Africa website, you consent to the data practices described in this statement.

Collection of your Personal Information

Pioneer South Africa collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Pioneer South Africa also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Pioneer South Africa. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Pioneer South Africa for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Pioneer South Africa Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Pioneer South Africa public message boards, this information may be collected and used by others. Note: Pioneer South Africa does not read any of your private online communications.

Pioneer South Africa encourages you to review the privacy statements of Web sites you choose to link to from Pioneer South Africa so that you can understand how those Web sites collect, use and share your information. Pioneer South Africa is not responsible for the privacy statements or other content on Web sites outside of the Pioneer South Africa and Pioneer South Africa family of Web sites.

Use of your Personal Information

Pioneer South Africa collects and uses your personal information to operate the Pioneer South Africa Web site and deliver the services you have requested. Pioneer South Africa also uses your personally identifiable information to inform you of other products or services available from Pioneer South Africa and its affiliates. Pioneer South Africa may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Pioneer South Africa does not sell, rent or lease its customer lists to third parties. Pioneer South Africa may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Pioneer South Africa may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Pioneer South Africa, and they are required to maintain the confidentiality of your information.

Pioneer South Africa does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Pioneer South Africa keeps track of the Web sites and pages our customers visit within Pioneer South Africa, in order to determine what Pioneer South Africa services are the most popular. This data is used to deliver customized content and advertising within Pioneer South Africa to customers whose behavior indicates that they are interested in a particular subject area.

Pioneer South Africa Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Pioneer South Africa or the site; (b) protect and defend the rights or property of Pioneer South Africa; and, (c) act under exigent circumstances to protect the personal safety of users of Pioneer South Africa, or the public.

Use of Cookies

The Pioneer South Africa Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Pioneer South Africa pages, or register with Pioneer South Africa site or services, a cookie helps Pioneer South Africa to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Pioneer South Africa Web site, the information you previously provided can be retrieved, so you can easily use the Pioneer South Africa features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Pioneer South Africa services or Web sites you visit.

Security of your Personal Information

Pioneer South Africa secures your personal information from unauthorized access, use or disclosure. Pioneer South Africa secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Pioneer South Africa will occasionally update this Statement of Privacy to reflect company and customer feedback. Pioneer South Africa encourages you to periodically review this Statement to be informed of how Pioneer South Africa is protecting your information.

Contact Information

Pioneer South Africa welcomes your comments regarding this Statement of Privacy. If you believe that Pioneer South Africa has not adhered to this Statement, please contact Pioneer South Africa at admin@pioneer.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

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